Program Specialist - Activation Coordinator
The position is located at the Alvin C. York and Chattanooga campuses in the Tennessee Valley Healthcare System (TVHS). The Chattanooga Veterans Affairs (VA) Clinic currently provides primary care and limited specialty services. It serves as a medical care hub for the surrounding Community Based Outpatient Clinics (CBOCs). The incumbent reports directly to the Deputy Health System Director and performs duties directly contributing to the overall coordination and activation of the replacement VA Clinic. The new clinic under construction is nearly 75,000 NUSF. Clinical services will include Patient Aligned Care Teams (PACT) (Primary Care), Mental Health, Physical Medicine and Rehabilitation Service (PMRS), Imaging, Dental, Audiology, Telehealth, Women Veterans Clinic, and expanded specialty services including advanced diagnostic services. Responsible for coordination, activation and implementation of replacement VA equipment Establishes room-by-room equipment and material listing with costs, procurement and installation time-lines. Coordinates installation of high technology equipment and turn in of equipment and furniture. Develops manpower needs and ensures timely submission of documentation to ensure funding/ establishment of positions and recruitment actions. Ensure construction activities and budget are on schedule. Ensures safety precautions are observed for the safety of all involved and working in the clinic. Acts as a liaison between staff, service organizations and community to keep informed of clinic activation progress. Manages communications between Senior Resident Engineer, VISN Contracting and TVHS staff. Reviews trends and make recommendations regarding policies, work flow changes, schedule updates, and changes of the overall activation program goals. Co-Chairs the Activation Interdisciplinary Project Team. Initiates development of an Activation Plan that forms the basis of the Business Plan. Uses a variety of computer programs such as, Attainia, Excel, Word and Project to maximize electronic management of the clinic in an efficient manner. Uses statistical, cost analysis, and industrial engineering techniques to review trends and make recommendations. Work Schedule:
Administrative Day Tour; Monday - Friday, 8:
00 am to 4:
30 pm Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Specialist - Activation Coordinator/PD70701-T Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/15/2019. Show a commitment to VHA:
Applicants should demonstrate interest in a rewarding career working for VHA. Demonstrate Communication Skills and Leadership Qualities:
Candidates must have a talent for communication and demonstrate potential for leadership. These qualities are essential for positions employed at VHA facilities. Customer Service:
Meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information per established policies and procedures- handles conflict and problems in dealing with the customer constructively and appropriately. Must be able to accept criticism and maintain a calm demeanor in stressful situations. VA Interchange:
If you are in a Hybrid occupation (i.e. Medical Support Assistant) you must meet the requirements for interchange to be considered for a position in the competitive service. What this means to you the applicant that is currently in a VA Hybrid occupation is that you must 1. Be currently serving under an appointment without time limit; AND 2. Be currently serving in a position covered by the interchange agreement (Covers employees who occupy VA medical or medical-related positions and were appointed under Title 38 U.S.C. 7401(1) or Hybrid 7401(3)); AND 3. Have served continuously for at least 1 year under Title 38 U.S.C. 7401(1) or Hybrid 7401(3)). NOTE:
IF YOU ARE ON A TITLE 38 OR HYBRID TITLE 38 APPOINTMENT AND DO NOT SUBMIT DOCUMENTATION TO SHOW THAT YOU MEET THIS REQUIREMENT YOU CAN NOT BE REFERRED. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Additionally, in order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR, DETAILED AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
knowledge in the area of Major Lease Activation and new project development, the delivery and installation of equipment, the delivery of furniture, the building occupation schedule, dates to begin seeing patients and information to the public and community, establishing project milestones, setting project deadlines, and reporting project status to supervisors and management personnel. Advanced knowledge of regulations and standards of various regulatory and credentialing groups related to activating a new medical clinic and ability to reconcile contradictory requirements in preparing staff recommendations and administrative services for the project. Thorough knowledge of government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel and procurement and the ability to adapt general administrative principles, practices, processes, and techniques as well as the ability to apply them with a high degree of resourcefulness, ingenuity, and inventiveness. Advanced professional knowledge of data preparation techniques and relevant software packages, such as commonly used analytical spreadsheet, and communications software and demographic/medical databases, in order to facilitate illustration of information and decision making. Advanced knowledge and skill in applying complex fact-finding, analytical, and problem-solving methods and techniques associated with management to include standard setting, work measurement, work simplification, methods of study, flow processing, etc., as well as an understanding of financial control management. Quality of
Experience:
Experience is only creditable if it is either directly related to the position to be filled or in a related field. Qualifying experience must also be equivalent to the next lower grade level. Experience satisfying this requirement must be active practice, which is paid/non-paid employment. Part-Time
Experience:
Part-time experience is creditable according to its relationship to the full-time workweek. For example, 1 week of full-time credit for each 2 weeks of half-time work. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. You will be rated on the following Competencies for this position:
Compliance Financial Management Organizational Awareness Planning and Evaluating Project Management Strategic Thinking Vulnerabilities Assessment IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR, DETAILED AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Physical Requirements:
The work is primarily sedentary but will involve frequent walking, bending and occasional lifting of up to 30 pounds. Concentration and sustained performance under prolonged stress is required due to time factors involved and the nature of work. The work will be performed in an administrative office and the various clinics of the medical center that exposes the incumbent to the communicable diseases common of the client population. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Administrative Day Tour; Monday - Friday, 8:
00 am to 4:
30 pm Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Specialist - Activation Coordinator/PD70701-T Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/15/2019. Show a commitment to VHA:
Applicants should demonstrate interest in a rewarding career working for VHA. Demonstrate Communication Skills and Leadership Qualities:
Candidates must have a talent for communication and demonstrate potential for leadership. These qualities are essential for positions employed at VHA facilities. Customer Service:
Meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information per established policies and procedures- handles conflict and problems in dealing with the customer constructively and appropriately. Must be able to accept criticism and maintain a calm demeanor in stressful situations. VA Interchange:
If you are in a Hybrid occupation (i.e. Medical Support Assistant) you must meet the requirements for interchange to be considered for a position in the competitive service. What this means to you the applicant that is currently in a VA Hybrid occupation is that you must 1. Be currently serving under an appointment without time limit; AND 2. Be currently serving in a position covered by the interchange agreement (Covers employees who occupy VA medical or medical-related positions and were appointed under Title 38 U.S.C. 7401(1) or Hybrid 7401(3)); AND 3. Have served continuously for at least 1 year under Title 38 U.S.C. 7401(1) or Hybrid 7401(3)). NOTE:
IF YOU ARE ON A TITLE 38 OR HYBRID TITLE 38 APPOINTMENT AND DO NOT SUBMIT DOCUMENTATION TO SHOW THAT YOU MEET THIS REQUIREMENT YOU CAN NOT BE REFERRED. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Additionally, in order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR, DETAILED AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
knowledge in the area of Major Lease Activation and new project development, the delivery and installation of equipment, the delivery of furniture, the building occupation schedule, dates to begin seeing patients and information to the public and community, establishing project milestones, setting project deadlines, and reporting project status to supervisors and management personnel. Advanced knowledge of regulations and standards of various regulatory and credentialing groups related to activating a new medical clinic and ability to reconcile contradictory requirements in preparing staff recommendations and administrative services for the project. Thorough knowledge of government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel and procurement and the ability to adapt general administrative principles, practices, processes, and techniques as well as the ability to apply them with a high degree of resourcefulness, ingenuity, and inventiveness. Advanced professional knowledge of data preparation techniques and relevant software packages, such as commonly used analytical spreadsheet, and communications software and demographic/medical databases, in order to facilitate illustration of information and decision making. Advanced knowledge and skill in applying complex fact-finding, analytical, and problem-solving methods and techniques associated with management to include standard setting, work measurement, work simplification, methods of study, flow processing, etc., as well as an understanding of financial control management. Quality of
Experience:
Experience is only creditable if it is either directly related to the position to be filled or in a related field. Qualifying experience must also be equivalent to the next lower grade level. Experience satisfying this requirement must be active practice, which is paid/non-paid employment. Part-Time
Experience:
Part-time experience is creditable according to its relationship to the full-time workweek. For example, 1 week of full-time credit for each 2 weeks of half-time work. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. You will be rated on the following Competencies for this position:
Compliance Financial Management Organizational Awareness Planning and Evaluating Project Management Strategic Thinking Vulnerabilities Assessment IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR, DETAILED AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Physical Requirements:
The work is primarily sedentary but will involve frequent walking, bending and occasional lifting of up to 30 pounds. Concentration and sustained performance under prolonged stress is required due to time factors involved and the nature of work. The work will be performed in an administrative office and the various clinics of the medical center that exposes the incumbent to the communicable diseases common of the client population. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$74,596 to $96,978 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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