Cosmetics Beauty Advisor
Company Name:
Belk
The Cosmetics Beauty Associate reports to the Sales Team Manager / Assistant Store Manager / Store Manager and ensures the uniform execution of the Belk direction within their store.
Essential Functions/
Responsibilities: Sales:
Meeting or exceeding personal sales per hour goals
Being a role model and demonstrating excellent selling skills and customer service
Executing successful promotions and special events/pre-sells/GWP's
Driving sales through customer clienteling
Work with store management to optimize business to business
Achieving assigned $ line goal
Identifying and reducing shrinkage in area
Customer Service:
Meeting or exceeding SPH goal
Meeting or exceeding credit application goals
Thanking each customer by name following a purchase
Handling each transaction efficiently and accurately
Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
Building customer clientele base
Recording and protecting personal identifying customer information
Responsibilities
Maintaining floor and stock areas consistent with store standards in presentation and hygiene requirements
Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
Ensuring timely set-up including signage for promotional events
Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
Maintaining Belk and vendor professional dress standards (uniforms) and appearance
Cooperating with fellow associates and management
Complying with store policies concerning attendance, tardiness, and associate handbook
Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager / Assistant Store Manager / Store Manager
Assisting with all non-sell duties as assigned by Counter Manager / Sales Team Manager / Assistant Store Manager / Store Manager where appropriate
Requirements/
Qualifications: Education & Experience
No education requirement
Experience in retail preferred
Excellent communication skills
Physical:
Ability to use computer keyboard, standard telephone and other related business equipment
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise
Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
Ability to apply treatment/make-up to customers face
Miscellaneous:
Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
Company Description:
Charlotte, N.C.-based Belk, Inc. is the nation's largest family owned and operated department store with more than $4 billion in sales and 300 Belk stores located in 16 Southern states and a growing digital presence. Founded on May 29, 1888 by William Henry Belk in Monroe, N.C., the company is in the third generation of Belk family leadership. Our mission is to satisfy the modern Southern lifestyle like no one else, so that customers get the fashion they desire and the value they deserve. Our vision is for the modern Southern woman to count on Belk first - for her, for her family, for life. Belk has been committed to community involvement since its inception and today gives 2.5 percent of its pretax income back to the communities it serves. During the past fiscal year the company and its associates, customers and vendors donated more than $20.9 million to those communities.Estimated Salary: $20 to $28 per hour based on qualifications.
Belk
The Cosmetics Beauty Associate reports to the Sales Team Manager / Assistant Store Manager / Store Manager and ensures the uniform execution of the Belk direction within their store.
Essential Functions/
Responsibilities: Sales:
Meeting or exceeding personal sales per hour goals
Being a role model and demonstrating excellent selling skills and customer service
Executing successful promotions and special events/pre-sells/GWP's
Driving sales through customer clienteling
Work with store management to optimize business to business
Achieving assigned $ line goal
Identifying and reducing shrinkage in area
Customer Service:
Meeting or exceeding SPH goal
Meeting or exceeding credit application goals
Thanking each customer by name following a purchase
Handling each transaction efficiently and accurately
Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
Building customer clientele base
Recording and protecting personal identifying customer information
Responsibilities
Maintaining floor and stock areas consistent with store standards in presentation and hygiene requirements
Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
Ensuring timely set-up including signage for promotional events
Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
Maintaining Belk and vendor professional dress standards (uniforms) and appearance
Cooperating with fellow associates and management
Complying with store policies concerning attendance, tardiness, and associate handbook
Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager / Assistant Store Manager / Store Manager
Assisting with all non-sell duties as assigned by Counter Manager / Sales Team Manager / Assistant Store Manager / Store Manager where appropriate
Requirements/
Qualifications: Education & Experience
No education requirement
Experience in retail preferred
Excellent communication skills
Physical:
Ability to use computer keyboard, standard telephone and other related business equipment
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise
Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
Ability to apply treatment/make-up to customers face
Miscellaneous:
Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
Company Description:
Charlotte, N.C.-based Belk, Inc. is the nation's largest family owned and operated department store with more than $4 billion in sales and 300 Belk stores located in 16 Southern states and a growing digital presence. Founded on May 29, 1888 by William Henry Belk in Monroe, N.C., the company is in the third generation of Belk family leadership. Our mission is to satisfy the modern Southern lifestyle like no one else, so that customers get the fashion they desire and the value they deserve. Our vision is for the modern Southern woman to count on Belk first - for her, for her family, for life. Belk has been committed to community involvement since its inception and today gives 2.5 percent of its pretax income back to the communities it serves. During the past fiscal year the company and its associates, customers and vendors donated more than $20.9 million to those communities.Estimated Salary: $20 to $28 per hour based on qualifications.
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