Service Desk Personnel
Hanker Systems Inc Hanker Systems Inc Chattanooga, TN Chattanooga, TN Contract Contract $25 - $30 an hour $25 - $30 an hour 4 days ago 4 days ago 4 days ago Job Title:
ServiceDesk Personnel Location:
Chattanooga, Tennessee Duration:
12
Months Contract Description Work Location:
7500 Volkswagen Drive Chattanooga, TN 37421 In Office Position Monday thru Friday Must be able to lift at least 50 pounds.
Must be able to walk at least 1 Miles daily.
IT Call Center Experience preferred - Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required Printer Administration and Troubleshooting - Server Print Queue, and local Queues Active Directory Management - Able to navigate Different Organizational Units (OU) - Able to look up attributes - Able to reset password and unlock accounts.
iOS Management, Support, and Deployment - Setting up new phones/Ipads - Resetting iTunes accounts - Resetting network settings - Backup/Restore device data Video Conferencing - Cisco WebEx - MS Teams - Cisco Presence video solutions Network troubleshooting - Internal vs external - VPN - LTE - Wifi Application Troubleshooting - Account permission - Compatibility settings - Browser vs installed Remote support - MSRA - RDP - TEAMs - Webex Hardware Deployment ServiceNow - Ticket management - Ticket assignment Job Type:
Contract Salary:
$25.
00 - $30.
00 per hour Schedule:
Monday to Friday Work Location:
In person Work Location:
7500 Volkswagen Drive Chattanooga, TN 37421.
Estimated Salary: $20 to $28 per hour based on qualifications.
ServiceDesk Personnel Location:
Chattanooga, Tennessee Duration:
12
Months Contract Description Work Location:
7500 Volkswagen Drive Chattanooga, TN 37421 In Office Position Monday thru Friday Must be able to lift at least 50 pounds.
Must be able to walk at least 1 Miles daily.
IT Call Center Experience preferred - Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required Printer Administration and Troubleshooting - Server Print Queue, and local Queues Active Directory Management - Able to navigate Different Organizational Units (OU) - Able to look up attributes - Able to reset password and unlock accounts.
iOS Management, Support, and Deployment - Setting up new phones/Ipads - Resetting iTunes accounts - Resetting network settings - Backup/Restore device data Video Conferencing - Cisco WebEx - MS Teams - Cisco Presence video solutions Network troubleshooting - Internal vs external - VPN - LTE - Wifi Application Troubleshooting - Account permission - Compatibility settings - Browser vs installed Remote support - MSRA - RDP - TEAMs - Webex Hardware Deployment ServiceNow - Ticket management - Ticket assignment Job Type:
Contract Salary:
$25.
00 - $30.
00 per hour Schedule:
Monday to Friday Work Location:
In person Work Location:
7500 Volkswagen Drive Chattanooga, TN 37421.
Estimated Salary: $20 to $28 per hour based on qualifications.
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