Customer Service Representative Community, Social Services & Nonprofit - Chattanooga, TN at Geebo

Customer Service Representative

3.
2 Chattanooga, TN Chattanooga, TN Part-time Full-time Part-time Full-time $15 an hour $15 an hour 18 hours ago 18 hours ago 18 hours ago Job description Automated Health Systems is currently seeking motivated and team-oriented Customer Service Representatives for full-time/part-time positions in the TN area.
Must be able to pick up equipment in the Nashville, TN area The primary responsibilities as the Customer Service Representative will be frontline assistance to all applicants and members who contact the Service Center to apply and recertify for the TennCare Programs.
Assisting members with reporting changes to their cases, filing appeals of eligibility denials and terminations, as well as responding to general member inquiries.
Customer Service Representative Job Specifications:
Team player with interpersonal communication skills and customer-focused attitude.
Minimum 2 years' experience in a customer service environment required.
Strong PC proficiency (i.
e.
, working with multiple computer systems) required.
Associate's Degree in social or behavioral sciences or related field preferred; High School Diploma required.
Experience with health insurance/Medicaid preferred.
Ability to maintain confidentiality and adhere to HIPAA requirements.
Bilingual language skills (i.
e.
, Spanish) a plus.
Service Center hours of operation:
Monday - Friday; 7am - 6pm.
Additional Benefits include:
Eligibility for up to a $400 hiring bonus! Eligibility for employee referral incentives up to an additional $400! AHS is an Equal Opportunity Employer.
Please visit our website for more information:
www.
automated-health.
com/careers The Enlightened Choice in Health Service Management Job Types:
Full-time, Part-time Salary:
$15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Job Types:
Full-time, Part-time Pay:
$15.
00 per hour Expected hours:
25 - 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Referral program Vision insurance Work from home Experience level:
2 years Shift:
8 hour shift Day shift No nights Weekly day range:
Monday to Friday Work setting:
Call center In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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