Medical Services Receptionist Community, Social Services & Nonprofit - Chattanooga, TN at Geebo

Medical Services Receptionist

5.
0 Chattanooga, TN Chattanooga, TN Full-time Full-time $15 - $17 an hour $15 - $17 an hour 6 days ago 6 days ago 6 days ago MEDICAL SERVICES RECEPTIONIST JOB DESCRIPTION Department:
Client Services Reports to:
Medical Services Manager FLSA Classification:
Nonexempt Status:
Full-Time, 35-40 hours Hours:
Monday/Wednesday/Thursday 8:
30am - 4:
30pm; Tuesday 8:
30am - 7:
30pm optional additional hours:
Friday 8:
30am - 1:
30pm Hourly Rate:
$15-17/hour based on experience Supervision Will be under the supervision of the Medical Services Manager.
Qualifications:
1.
Be dependable, punctual, and committed to Choices.
2.
Strong organizational, problem solving and administrative skills.
3.
Ability to handle client and patient information with confidentiality and sensitivity, respecting and promotion patient rights.
4.
Excellent listening, verbal, and written communication skills.
5.
Ability to carry out responsibilities with little or no supervision and complete tasks as requested.
6.
Ability to communicate the vision and mission of Choices with clarity and represent Choices' values.
7.
Ability to work with a multi-generational staff and be a unified, committed team player.
Administrative Duties:
1.
The lead in responding to general and abortion-minded phone, email and text messages regarding appointments, follow-ups, etc.
, passing off any medical questions to a medical team member.
2.
Responsible for opening/closing the center as assigned.
3.
Welcome and greet patients, clients, and guests with warmth and sensitivity.
4.
Responsible for all patient appointment preparation, such as appointment reminders, chart preparation, and sending mobile intake documents (if applicable).
5.
Responsible for administration and flow of patient appointments, such as notifying appropriate staff or volunteers of patient or male client arrival, accuracy and completion of patient documents, chart documentation, scheduling patients next appointment at departure (if applicable), etc.
6.
Oversee the organization/tidiness, cleanliness, efficiency, and supplies of the reception, lobby, volunteer room, etc.
Assist with other areas as needed:
MS bathrooms, lab, etc.
7.
Inventory general center supplies needed for Medical Services and make requests for purchases as per Choices' policy.
8.
Play an active role in team and individual meetings to promote the best care for patients.
Medical Services Duties:
1.
Assist in auditing patient files for accuracy.
Review and correct if necessary.
2.
Assist in sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.
; completing forms/requisitions as needed.
3.
Assist in the training/scheduling of receptionist volunteers - training new receptionists, providing daily support, and ensuring that our MS receptionist have what they need to provide the best support care for Choices' patients.
4.
Share Choices' classes/events with patients.
5.
Assist in training staff and volunteers of EMR system - Athena.
6.
Assist in data entry.
7.
Proactively manage assigned projects and/or tasks.
General Staff Duties:
As requested by Executive Director, Client Services Director or your Supervisor:
1.
Attend staff meetings.
2.
Attend on-going training and conferences (may require travel).
3.
Attend Choices events and other events as needed.
4.
Participate in representation to organizations.
5.
Take an active role in the organization's network strategy, including hosting a table at the annual Choices Fundraising Banquet.
6.
Commit to be an active learner, staying educated about life issues and as well as professional development.
Job Type:
Full-time Pay:
$15.
00 - $17.
00 per hour Expected hours:
35 - 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid sick time Paid time off Parental leave Vision insurance Healthcare setting:
Clinic Medical specialties:
Ob/Gyn Schedule:
Monday to Friday No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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